Post by mgibson17 on Nov 20, 2020 14:16:56 GMT -5
Hello everyone,
I'm having trouble opening the newest version of Sims 4 Studio (Wishes 3.1.3.9). I updated my Sims 4 game last night, and while it was updating I also installed Sims 4 Studio. It wouldn't open at all, and I realized after that it was because Sims 4 wasn't updated first.
When the game finished updating, I reran the installer - still wouldn't open.
Tried again with a fresh download of the installer and then the zip file - still wouldn't open.
Reinstalled an old version of Sims 4 Studio I still had the installer for in my downloads (I think version 3.1.3.5) - wouldn't open.
Tried to install the newest version again - I think this time I got the issue others are having, where there's a white screen and then it crashes.
This seemed promising (since it was opening at least), so I started up Sims 4 to see if opening the game before reinstalling would help, closed the game, reinstalled Sims 4 Studio, and I'm back to where it won't even open.
Also, I did fully uninstall the application between each of these steps. I have attempted to run as administrator as well and that hasn't worked either.
Two errors I'm getting in the event viewer every time I attempt to open S4S:
.NET Runtime error:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-11-20T18:46:46.268454900Z" />
<EventRecordID>347358</EventRecordID>
<Channel>Application</Channel>
<Computer>MYLAPTOP</Computer>
<Security />
</System>
- <EventData>
<Data>Application: S4Studio.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at System.IO.__Error.WinIOError(Int32, System.String) at System.IO.File.InternalDelete(System.String, Boolean) at System.IO.File.Delete(System.String) at S4Studio.Logging.S4SLog..ctor() at S4Studio.Logging.S4SLog..cctor() Exception Info: System.TypeInitializationException at S4Studio.App..ctor() at S4Studio.App.Main()</Data>
</EventData>
</Event>
Application Error:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-11-20T18:46:46.543298500Z" />
<EventRecordID>347359</EventRecordID>
<Channel>Application</Channel>
<Computer>MYLAPTOP</Computer>
<Security />
</System>
- <EventData>
<Data>S4Studio.exe</Data>
<Data>3.1.3.9</Data>
<Data>5faefca5</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.18362.1139</Data>
<Data>6a8e6b97</Data>
<Data>e0434352</Data>
<Data>00114662</Data>
<Data>4700</Data>
<Data>01d6bf6d7e7e664c</Data>
<Data>C:\Program Files (x86)\Sims 4 Studio\S4Studio.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>e60a442d-65b5-46d3-b0d0-37ac72b39e1a</Data>
<Data />
<Data />
</EventData>
</Event>
I'm not the best with computers, so it may be a simple fix I'm just unaware of. Any help at all is appreciated, thank you.
I'm having trouble opening the newest version of Sims 4 Studio (Wishes 3.1.3.9). I updated my Sims 4 game last night, and while it was updating I also installed Sims 4 Studio. It wouldn't open at all, and I realized after that it was because Sims 4 wasn't updated first.
When the game finished updating, I reran the installer - still wouldn't open.
Tried again with a fresh download of the installer and then the zip file - still wouldn't open.
Reinstalled an old version of Sims 4 Studio I still had the installer for in my downloads (I think version 3.1.3.5) - wouldn't open.
Tried to install the newest version again - I think this time I got the issue others are having, where there's a white screen and then it crashes.
This seemed promising (since it was opening at least), so I started up Sims 4 to see if opening the game before reinstalling would help, closed the game, reinstalled Sims 4 Studio, and I'm back to where it won't even open.
Also, I did fully uninstall the application between each of these steps. I have attempted to run as administrator as well and that hasn't worked either.
Two errors I'm getting in the event viewer every time I attempt to open S4S:
.NET Runtime error:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-11-20T18:46:46.268454900Z" />
<EventRecordID>347358</EventRecordID>
<Channel>Application</Channel>
<Computer>MYLAPTOP</Computer>
<Security />
</System>
- <EventData>
<Data>Application: S4Studio.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.UnauthorizedAccessException at System.IO.__Error.WinIOError(Int32, System.String) at System.IO.File.InternalDelete(System.String, Boolean) at System.IO.File.Delete(System.String) at S4Studio.Logging.S4SLog..ctor() at S4Studio.Logging.S4SLog..cctor() Exception Info: System.TypeInitializationException at S4Studio.App..ctor() at S4Studio.App.Main()</Data>
</EventData>
</Event>
Application Error:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-11-20T18:46:46.543298500Z" />
<EventRecordID>347359</EventRecordID>
<Channel>Application</Channel>
<Computer>MYLAPTOP</Computer>
<Security />
</System>
- <EventData>
<Data>S4Studio.exe</Data>
<Data>3.1.3.9</Data>
<Data>5faefca5</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.18362.1139</Data>
<Data>6a8e6b97</Data>
<Data>e0434352</Data>
<Data>00114662</Data>
<Data>4700</Data>
<Data>01d6bf6d7e7e664c</Data>
<Data>C:\Program Files (x86)\Sims 4 Studio\S4Studio.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>e60a442d-65b5-46d3-b0d0-37ac72b39e1a</Data>
<Data />
<Data />
</EventData>
</Event>
I'm not the best with computers, so it may be a simple fix I'm just unaware of. Any help at all is appreciated, thank you.